"At your service - Your Right Partner - Standard Chartered Bank - SMS Banking Registration "

SMS181/2708

 

Dear Customer,

 

           

Thank you for registering for Standard Chartered’s Mobile Banking service.

 

As requested, we confirm that your mobile number 918056029188 has been registered for Mobile Banking service.

 

A world of unparalleled banking convenience is now available to you 24 hours a day, 7 days a week.

 

Mobile Banking enables you to execute the following transactions:

 

Services Available

 

Information Services	Financial Transactions
Balance Enquiry	PayMate Transactions
Mini Statement
Cheque Book Request
Statement Request
Mobile Banking PIN Change

 

 

 

You can refer to the Mobile Banking terms and conditions, which are available on our website www.standardchartered.co.in . Incase you require the physical copy of the same; please contact Phone Banking.

 

If you have not received your Mobile Banking PIN or require any assistance, please contact us immediately on our Phone Banking numbers listed below.

 

Sincerely,

 

Standard Chartered Bank

 

This is a generic e mail id. Please do not reply to this id.

 

 

Keyword	Transaction type	Example of SMS	Number to which the message is to be sent
BAL	Balance Enquiry	BAL A1	+919987123123
TXN	Mini Statement	TXN A1
CBR	Cheque Book Request	CBR A1
STR	Bank Statement Request	STR A1
HELP	List of Keywords	HELP A1

 

Single/Primary Account: Only the Key word needs to be sent

Multiple Account: <Keyword> <Account Nickname> i.e. the Keyword followed by a space, the account nickname (A1, A2, etc).

 

Your Mobile Banking PIN would already have been sent via SMS to you. To ensure its confidentiality we recommend that you:

 

Change your Mobile Banking PIN by sending CPIN to +919987123123. You would receive an automated call back from us requesting you to enter your current PIN and the New PIN. The PIN should be of four digits only.

 

Note: The Mobile Banking PIN is to be used only for Financial Transactions through your Mobile Phone. For Information services like Balance Enquiry, Mini statement, Cheque Book Request and Statement Request, you DO NOT require to use the Mobile Banking PIN

 

Keep the Mobile banking PIN different from your other PINs. Also, do not use easy-to guess numbers for the same, such as your date of birth, personal telephone number or sequential numbers such as 111111, 12356 etc

 

Never reveal your Mobile Banking PIN to anyone, including the staff of Standard Chartered Bank

 

Delete all Mobile Banking related SMS that you may have sent from your “Sent Messages” folder of your mobile phone. Delete any confidential SMS that you would have received from us from the “SMS Inbox” of your mobile phone.

 

To learn more about safeguarding your Mobile Banking transactions and understand how the bank upholds the privacy of your information, please log on to http:// www. Standardchartered.co.in

 

 

 

Standard Chartered Bank is committed to making your banking with us a pleasant experience and values your feedback:

Visit Us:  www.standardchartered.co.in               Write to Us: customer.care@sc.com

You can write to us for any further queries at Standard Chartered Bank, Customer Care Unit, 19, Rajaji Salai, Chennai-600 001.

 

Phone Banking Numbers:

Allahabad, Amritsar, Bhopal, Bhubaneshwar, Chandigarh, Cochin / Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna , Rajkot, Surat, Vadodara	3940444 / 6601444
Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad,  Kolkata, Mumbai, Pune	39404444 / 66014444
Gurgaon, Noida	011 - 39404444 / 011 - 66014444
Jalgaon,  Guwahati, Cuttack, Mysore, Thiruvananthpuram, Vishakhapatnam, Proddatur, Dehradun, Mathura, Saharanpur	1800 345 1000
Siliguri	1800 345 5000

 

SMS us    : SMS "Service" to 9980033333 and we will provide assistance to you within 24 hours.

  The bank assures to pay INR.100, on failure of establishing contact within 24 hours*. (* Terms and Conditions apply)

 

In case of unresolved grievances email us at: head.service@sc.com