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In This Issue:Featured Webcast: Consolidating onto a centrally managed contact center platform can drive down your cost of ownership, while at the same time delivering more advanced services to your customers. Productivity increases through a common set of applications and services and the ability to deliver new functionality simultaneously across all locations. And overall reliability and availability of services can increase substantially. All well and good, but how do you get there? Join us as industry experts share their insight and practical hands-on experience about how to build a successful plan for consolidating and centralizing your contact center and enterprise communications. | Whitepapers & Technical Briefings SSL Protects Users from Firesheep and Sidejacking Attacks The recent release of the Firesheep Wi-Fi attack tool has increased awareness of the inherent insecurity of unprotected HTTP connections. Firesheep allows an attacker connected to the local network to monitor the web sessions of other users on that network. As experts proclaimed in reaction to Firesheep, the best solution to the problem is to use TLS/SSL for all connections to web sites, including the home page. Learn how to avoid these attacks. Choosing the Right Active Directory Bridge Solution In this Quest Software white paper, see how to find the right Active Directory bridge for your diverse IT environment. Cost/Benefit Case for Enterprise Warehouse Solutions Data warehousing has emerged as one of the IT world’s fastest growth areas. Demand for high-quality, current information and for tools to interpret and exploit it shows no signs of abating. The report provides an in-depth comparison of three platforms designed for this purpose: IBM Smart Analytics System 7700, Oracle Exadata Database Machine and Teradata’s flagship Active Enterprise Data Warehouse (Active EDW) 6650. Results are based on input from 46 users of these systems and their recent predecessors, on other industry sources, as well as on research and analysis conducted by the International Technology Group (ITG). Key Methods for Managing Complex Database Environments There’s no getting around it—your company is responsible for managing multiple database platforms. And it’s up to your DBA staff to maximize platform uptime and performance to best ensure user satisfaction. Being a successful DBA manager means seamlessly managing all of your complex database environments—while staying under budget. In this Quest Software white paper, see how to improve service consistency while reducing cost. Learn about problem management and reporting, and cost control methods. Best Practices for Implementing 2048-bit SSL Ready for 2048-bit SSL? Not with F5. Don’t let stronger security compromise performance. Give your network a competitive edge with the industry best 2048-bit SSL transaction/sec performance. 2x faster SSL performance than F5. 50% lower SSL costs. EMC VNXe Series for Microsoft Applications The new EMC VNXe series delivers simple management, wizards-based best-practices, and easy integration with Microsoft applications. Watch the EMC VNXe Series for Microsoft Applications video and see all the benefits of deploying EMC’s VNXe series for Microsoft applications. The VNXe series provides simple, efficient, and affordable unified storage. Just click and go. View demo. IDC Brief: Cloud Computing: Assessing the Options You may be looking at cloud computing as a means to access IT resources that may not be affordable otherwise. Cloud solution options include public, private and hybrid models each of which offers its own benefits, cost model and risks. Learn about each of these models and discover how your organization can take advantage of them. Understand how organizations can integrate cloud solutions into existing infrastructures and how an incremental implementation approach might work. Shortcut Guide to Business Security Measures Using SSL Examine current information security threats to business and describes techniques for developing a security management strategy that leverages established best practices. This guide provides an overview of security threats, their impact on businesses, and, perhaps most importantly, practices and technologies for controlling security risks. Topics include cybercrime and the business resources targeted, how common weaknesses in business processes, such as insufficient use of SSL, leave organizations vulnerable to data breaches and compromised systems, and finally how to create a high impact security strategy and implement best practices, including multiple uses of SSL technologies, to protect your business. |
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